1. How to Request a Cash Receipt during Ticket Reservation

In the final step of the reservation process, click the “Request Cash Receipt” button in the payment details pop-up window.
Once redirected to My Page, the cash receipt request can be completed.

2. If a Cash Receipt Was Not Requested During Ticket Reservation

Log in to the Seongnam Arts Center website → go to "My Page" → select “Reservation Details and Cancellation” → click the reservation number → click the “Request Cash Receipt” button.

The theater opens 30 minutes before the performance, so it is recommended to arrive at least 30 minutes early.

Seat categories vary by performance and can be checked on the Seongnam Arts Center website or the Interpark reservation page for each specific performance.

Full seating charts for all performance halls can be viewed or downloaded at the bottom of the website.

 If you wish to change seats, you must cancel your existing ticket and make a new reservation.

You can check remaining seats on both the Seongnam Arts Center website and the Interpark website.

On the day of the performance, please contact 031-783-8000.
 

Tickets are financial documents and cannot be reissued if lost.

For assistance regarding lost tickets, please contact the Information Desk (I-Plaza) at 031-783-8000.

If an error occurs during the reservation process, please contact the Interpark Call Center at 1544-8117 for confirmation or assistance.

Tickets may be picked up at the ticket booth on the day of the performance by presenting your reservation number, name, phone number, or ID, or they may be delivered by mail prior to the performance.

However, this varies by performance, and mail delivery is available only if the reservation is made at least one week prior to the performance date.

You may also collect your ticket in advance by visiting the Information Desk (I-Plaza) during operating hours.

A mailing fee applies for ticket delivery.

For discounted tickets requiring ID or verification documents, advance ticket pickup is not available. Tickets can only be collected on the day of the performance after verification at the ticket booth.

The deadline for cancellation, refund, or exchange is 5 PM on the day before the performance (if it falls on a weekday or Sunday), and 11 AM on the day before the performance (if it falls on a Saturday).

Cancellations made before midnight on the reservation date incur no fee. If the reservation was made one day before the performance, cancellation is only possible before the designated cutoff time.

Cancellation fees apply starting the day after the reservation, according to the cancellation policy.

Cancellations are not possible on the day of the performance.

The deadline for cancellation, refund, or exchange is 5 PM on the day before the performance (if it falls on a weekday or Sunday), and 11 AM on the day before the performance (if it falls on a Saturday).

Cancellations made before midnight on the reservation date incur no fee. If the reservation was made one day before the performance, cancellation is only possible before the designated cutoff time.

Cancellation fees apply starting the day after the reservation, according to the cancellation policy.